Answer every Google review — without stopping the job.
You mean to reply. Then the day fills up and the review sits there for three weeks. Rank Pilot writes the answer the day it arrives, sounding like you, and waits for your nod.
- Every review gets an answer
- Written the way you talk
- Same day, not next month
- You approve before it posts
Every review answered, in your voice
Not “we strive for excellence.” The reply reads like somebody who was actually on the job wrote it, because it is built from how your trade talks and how you have answered before.
- Five stars can post on their own, if you want them to.
- Anything less waits in a queue for your yes or no.
- Even the angry one gets a calm, professional answer.
- Edit any word of it before it goes anywhere.
“Came out the same afternoon in 100° heat and had the AC running in an hour. Fair price, no upsell.”
Your reply · drafted
Thanks Sarah — glad we got you cool again the same day. Give us a shout before next summer and we’ll get the unit serviced.
“Booked a morning slot and the engineer showed up after four.”
Your reply · waiting for your OK
That’s a fair complaint, Mike — a morning slot should mean morning. We were a van down that day and should have rung you. Call the office and I’ll sort you out.
Two people read your replies. Both of them matter.
One is the customer deciding between you and the next name on the list, who reads how you handled the bad one. The other is Google, which treats a profile that answers as an active business and a silent one as a maybe.
- Silence under a complaint reads as “they didn’t care enough to answer.”
- A good reply to a bad review often sells better than the five-star ones.
- An answered profile is an active profile, and Google notices activity.
Your reviews right now
- Never answeredSitting on your profile now23
- Drafted, waiting for youOne tap each8
- AnsweredPosted in your voice12
Run a practice? You keep control of every word.
In healthcare the reply is where the risk sits — confirming somebody was your patient can be a problem even when their own review says so. Which is why most practices say nothing at all, and silence costs them.
- Auto-send is switched off. Every reply waits for your named approver.
- Drafts stay neutral: no name, no treatment, no date, no “your visit”.
- Anything risky is flagged in the draft before you approve it.
- Review requests are written the same careful way.
Healthcare mode
- Auto-sendOff
- Reviewer name in replyRemoved
- Treatment mentionedFlagged
- Waiting on approverYes
La collecte d’avis arrive bientôt. Rank Pilot ne demande pas encore d’avis à vos clients — cette page décrit ce qu’il fera. Répondre aux avis que vous avez déjà fonctionne dès aujourd’hui.
And it keeps new ones arriving
Answering what you have is half of it. The other half is that there is something new to answer every month, so the profile never looks like it went quiet in the spring.
- A request goes out after the job, while you are still fresh in mind.
- Sent in your name, by text or email, reading like you wrote it.
- Each new arrival gets its reply drafted straight away.
- You can see who is being asked and stop any of it.
Hi Maya — thanks for having us out on Tuesday. If we did right by you, a quick Google review helps more than you’d think. Takes about 20 seconds.
Somebody has to write them
Every review on your profile is a small piece of writing somebody owes an answer to. The only question is whether that somebody is you at nine in the evening.
Answer them yourself
Free, and it never ends
- Check the profile often enough to catch them while they are fresh.
- Find the words for the bad one while you are still annoyed by it.
- Keep doing both in the weeks when work is busiest.
Or let Rank Pilot draft them
Les 7 premiers jours offerts79 $US a month, cancel any time
- The answer is written before you have seen the review.
- It stays polite about the thing you would not have stayed polite about.
- You skim, tap, and go back to work.
Ask it to clear the backlog. It will.
Rank Pilot is a chat, not a dashboard. Tell it what you want in the words you would use with a person, and it comes back with the work done and waiting on you.
- “Reply to my reviews” — every waiting one, drafted in your voice.
- “Ask my customers for reviews” — requests written and queued.
- “Keep an eye on my rating” — you hear before a bad run becomes a problem.
Eight are waiting. Here’s the first — written the way you talk to customers.
“Came out the same afternoon in 100° heat and had the AC running in an hour. Fair price, no upsell.”
Your reply · drafted
Thanks Sarah — glad we got you cool again the same day. Give us a shout before next summer and we’ll get the unit serviced.
- Reply to my reviews
- Ask for reviews
- Check my rating
- Write a post
- Fix my services
It writes like your trade writes
A reply from a roofer does not read like a reply from a dental practice, and a customer can tell instantly when the words came from somewhere else.
It knows the job
It can answer about a callout, a fitting or an appointment without you explaining what any of those are.
It knows the complaint
The things customers grumble about in your line of work are predictable, and there is a right way to answer each one.
It knows your register
Warm and brief for a salon, precise and careful for a clinic. It matches how you already sound.
Ce que ça coûte
Une offre. Tout est compris.
Pas de frais de mise en service, pas d’options, pas d’engagement. Résiliez depuis votre compte, sans appel.
79 $USpar établissement et par mois
Les 7 premiers jours offerts
Aucune carte requise pour l’analyse. Résiliez depuis votre compte à tout moment, sans appel.
Tout cela, dès le premier jour
- Classement mesuré depuis 49 points autour de vous
- Fiche refaite, puis tenue à jour
- Demande d’avis après chaque visite (bientôt disponible)
- Réponse rédigée pour chaque avis
- Publications hebdomadaires et photos récentes
- Concurrents proches surveillés
- Alerte le jour même si votre classement baisse
- Un rapport par mois, sur une page
Ce que le même travail coûte ailleurs
- $1,500–5,000
- Agence de SEO localpar mois · engagement 6–12 mois
- $299–449
- Podium / Birdeyepar établissement · plus les options
- 79 $US
- Rank On Maps AIpar établissement · sans engagement
Prix publics affichés, vérifiés en juillet 2026.
It drafts. You decide. Always.
Nothing is ever published on your profile that you have not seen, unless you personally switch on auto-send for five-star reviews. Turn that off and it stays off. Cancel whenever you like — nothing you have written goes with us.
Les 7 premiers jours offerts
- Résiliable à tout momentDepuis votre compte, sans appel
- Remboursé sous 30 joursUn e-mail suffit, sans question
- Vos données sont à vousExport sur demande
See how many are waiting
Type your business name and see how many reviews are sitting on your profile unanswered right now. A minute, no card.
- How many are unanswered
- What your rating is doing
- What to fix first
Réponses directes
Les questions que vous alliez poser de toute façon.
Dans combien de temps vais-je monter ?
Rank Pilot commence par les corrections de fiche et les avis dès la première semaine, et vous voyez les deux. Les positions bougent en général en 30 à 90 jours. Personne ne peut aller plus vite, et quiconque vous promet le contraire vous ment.
Allez-vous me mettre premier ?
Nous ne le promettrons pas. Personne ne contrôle Google, et tous ceux qui prétendent le contraire ont quelque chose à vendre. Nous vous montrons ce qui a changé et ce que ça vous a rapporté, chaque mois.
Avez-vous besoin de mes accès Google ?
Pas pour l’analyse. Si vous vous abonnez, vous connectez votre fiche une fois pour que Rank Pilot puisse faire les corrections. Il vous montre tout avant la mise en ligne, et vous pouvez déconnecter à tout moment.
Ce sont de faux avis ?
Non. Rank Pilot sollicite vos vrais clients après de vraies visites. Les faux avis font suspendre les établissements par Google, donc nous n’y toucherons jamais. La collecte d’avis arrive bientôt.
Y a-t-il un engagement ?
Non. Au mois, résiliable depuis votre compte.
Puis-je voir ce qu’il trouve avant de payer ?
C’est exactement ce qu’est l’analyse gratuite. Elle montre votre carte, vos manques et les établissements devant vous, sans rien retenir et sans demander de carte bancaire.